Returns & Exchanges
We want you to be completely satisfied with your Micro Scooters purchase, which is why we offer a 28-day return window for all items in their original, unused condition. Whether you need a different color or a different model, our streamlined process ensures your sports gear gets sorted quickly.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the scooter and any accessories in their original packaging, ensuring all protective inserts are included to prevent damage during transit.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and securely fix it to the outside of your box, covering any old shipping marks.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your receipt; your refund or exchange will be processed within 5-7 business days of arrival.